Privacy and Policy

Personal Information Collection: We, Sam Lifestyle, understand the importance of protecting the privacy of our customers and users of our website. This Privacy Policy outlines how we collect, use, and protect your personal information that you provide to us when you use our website.

We collect personal information from you when you create an account, place an order, or communicate with us via email, phone, or chat. The personal information we collect may include your name, email address, phone number, shipping address, billing address, and payment information.

We may also collect non-personal information, such as your IP address, browser type, and operating system, which does not identify you personally but provides us with data about how you use our website.

We use your personal information to process your orders, provide customer support, improve our website, and communicate with you about our products and services. We may also use your information for marketing purposes, such as sending you promotional emails or newsletters, but only if you have given us your explicit consent.

We do not share your personal information with third parties except as required by law or as necessary to fulfill your orders. We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at Legal@medrificbiotech.com .

Use of Personal Information: We understand that your privacy is important and we are committed to protecting your personal information. We collect personal information from you only when you voluntarily provide it to us through our website or other means of communication. The personal information we collect may include your name, address, email address, phone number, and other contact details. We may also collect information about your business, including your business name and address.

• To provide you with information about our products and services.
• To process your orders and requests for our products and services.
• To respond to your inquiries and customer service requests.
• To improve our products and services.
• To comply with legal and regulatory requirements.

We will not disclose your personal information to third parties, except as necessary to provide our products and services to you or as required by law. We may share your personal information with our affiliates, agents, and service providers who perform services on our behalf, but they are required to protect your personal information in accordance with our privacy policy.

We may also use your personal information for marketing purposes, such as sending you promotional emails or newsletters. If you do not wish to receive marketing communications from us, you may opt-out by following the instructions provided in the communication.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or other network can be guaranteed to be 100% secure, and we cannot guarantee the security of your personal information.

By providing us with your personal information, you consent to our use of your personal information as described in this privacy policy. If you have any questions or concerns about our use of your personal information, please contact us at Legal@medrificbiotech.com .

• Collection of Information: We only collect information that is necessary for us to provide our services to you, and we do so in a lawful and fair manner. We will obtain your consent before collecting any personal information, and will only use it for the purposes for which it was collected.
• Storage of Information: We store your personal information and sensitive data on secure servers that are protected by firewalls, encryption and other security measures. We restrict access to this information to only those employees who need it to perform their job functions.
• Transfer of Information: We do not sell, trade or transfer your personal information or sensitive data to third parties, except as required by law or as necessary to fulfill our obligations to you.
• Notification of Data Breaches: In the event of a data breach, we will notify you as soon as possible and take immediate action to mitigate any damage that may result from the breach.
• Third Party Links: Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of these websites, and encourage you to review their privacy policies before providing any personal information or sensitive data.

We understand that the protection of your personal information and sensitive data is of utmost importance. Therefore, we will continue to review and update our security measures to ensure that we are in compliance with Indian website cyber laws and any other relevant regulations.

Data Sharing: As a pharmaceutical export business, we understand the importance of protecting our customers' data and complying with Indian website cyber laws. We may collect personal information from our customers such as their name, address, email, and phone number. This information is used solely for the purpose of processing and delivering orders.

We do not sell or rent any personal information to third-party companies for marketing purposes. However, we may share personal information with our authorized service providers and business partners who perform certain functions on our behalf, such as processing orders, delivering packages, and providing customer service.

In addition, we may be required by law to disclose personal information in response to a court order, subpoena, or other legal process. We may also disclose personal information if we believe it is necessary to prevent fraud or illegal activity, or to protect the safety of our customers, employees, or property.

We take reasonable measures to ensure the security of our customers' personal information and to protect it from unauthorized access or disclosure. However, no security measures can provide absolute protection, and we cannot guarantee the security of our systems or the information that is transmitted over the internet.

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. If you have any questions or concerns about our data sharing practices, please contact us at Legal@medrificbiotech.com .

Cookies: Our website uses cookies to improve your browsing experience and to provide you with personalized content and advertising. Cookies are small text files that are placed on your device when you visit our website. They help us to remember your preferences and to tailor the content and advertisements that you see based on your interests.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. We also use third-party cookies, which are placed by our partners and service providers to help us with analytics and advertising.

By using our website, you consent to the use of cookies as described in this privacy policy. If you do not wish to receive cookies, you may disable them in your browser settings. However, please note that disabling cookies may affect the functionality of our website and some features may not work as intended.

We may update this cookies policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about our use of cookies.

If you have any questions or concerns about our use of cookies, please contact us at Legal@medrificbiotech.com .

Opt-Out: We respect your privacy and provide you with the ability to opt-out of certain communications and data collection practices. If you no longer wish to receive marketing or promotional emails from us, you may opt-out by clicking the "unsubscribe" link at the bottom of our emails.

In addition, you may also opt-out of certain data collection practices by adjusting your browser settings or by using third-party tools that allow you to block certain types of tracking technologies, such as cookies and web beacons.

Please note that opting-out of certain communications or data collection practices may affect your ability to use certain features of our website or to receive certain products or services from us.

If you have any questions or concerns about our opt-out practices, please contact us at Legal@medrificbiotech.com

• To process and deliver orders: We collect your name, address, email, and phone number to process and deliver your orders.
• To provide customer support: We collect your name, email, and phone number to provide customer support and to respond to your inquiries.
• To improve our products and services: We collect information about your browsing behavior, purchase history, and feedback to improve our products and services.
• To personalize your experience: We use cookies and other tracking technologies to personalize your experience and to provide you with relevant content and advertising.
• To comply with legal requirements: We collect and retain certain information as required by law, such as tax records and invoices.

We only collect personal information that is necessary for these purposes, and we do not use or disclose it for any other purpose without your consent, except as required by law. We take reasonable measures to ensure that the personal information we collect is accurate, complete, and up-to-date.

If you have any questions or concerns about the purposes for which we collect personal information, please contact us at Legal@medrificbiotech.com .

Consent: By using our website, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. You also consent to the use of cookies and other tracking technologies on our website.

We may collect your personal information directly from you, or from third-party sources with your consent. We will obtain your consent before collecting or using your personal information for any purpose other than those described in this privacy policy.

You have the right to withdraw your consent at any time by contacting us at Legal@medrificbiotech.com However, please note that withdrawing your consent may affect your ability to use certain features of our website or to receive certain products or services from us.

We take reasonable measures to ensure that your consent is informed, freely given, and specific to the purposes for which your personal information is being collected. We also take reasonable measures to ensure that you are able to understand the implications of giving or withholding your consent.

If you have any questions or concerns about our collection, use, or disclosure of your personal information, or about your right to withdraw your consent, please contact us at Legal@medrificbiotech.com .

• Secure transmission: We use SSL encryption technology to protect the transmission of your personal information over the internet.
• Access control: We limit access to your personal information to authorized personnel who have a legitimate need to access it.
• Data retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
• Employee training: We provide regular training to our employees on data protection and information security practices.
• Third-party providers: We only work with third-party service providers who are able to provide the same level of security and data protection as we do.

Despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal information. However, we will promptly notify you in the event of any unauthorized access, use, disclosure, or modification of your personal information that may affect you.

If you have any questions or concerns about our security measures, please contact us at Legal@medrificbiotech.com .

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We have established retention periods for different types of personal information based on the purposes for which it was collected and the applicable legal requirements.

When the retention period expires, we securely delete or destroy your personal information in a manner designed to prevent unauthorized access or disclosure.

We may retain your personal information for a longer period if it is necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

If you have any questions or concerns about our data retention practices, please contact us at Legal@medrificbiotech.com .

• Right to access: You have the right to request access to the personal information we hold about you.
• Right to rectification: You have the right to request that we correct or update any inaccurate or incomplete personal information we hold about you.
• Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information or when the processing is unlawful.
• Right to data portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to the processing of your personal information in certain circumstances, such as when the processing is based on our legitimate interests or when it is for direct marketing purposes.

If you would like to exercise any of these rights, please contact us at Legal@medrificbiotech.com. We may need to verify your identity before fulfilling your request.

We will respond to your request as soon as possible and in accordance with applicable laws. We may not be able to fulfill your request if it would interfere with our legal obligations, affect the rights of others, or if we are unable to verify your identity.

If you have any questions or concerns about your rights or our privacy practices, please contact us at Legal@medrificbiotech.com.

Changes to Privacy Policy : We may update this privacy policy from time to time to reflect changes in our business practices, legal or regulatory requirements, or for other reasons. If we make any material changes to this policy, we will notify you by posting the updated policy on our website or by other means as required by law.

We encourage you to review this policy periodically to stay informed about our data practices. Your continued use of our website after the effective date of any changes indicates your acceptance of the revised policy.

If you have any questions or concerns about our privacy practices or this policy, please contact us at Legal@medrificbiotech.com.

Legal Compliance: We are committed to complying with applicable data protection and privacy laws, including the Indian Information Technology Act, 2000 and its associated rules and regulations, as well as the General Data Protection Regulation (GDPR) and other relevant international laws and regulations.

In the event of a data breach or any other privacy-related issue, we will take all necessary steps to comply with our legal obligations, including notifying you and/or relevant authorities as required by law.

If you have any questions or concerns about our compliance with data protection and privacy laws, please contact us at Legal@medrificbiotech.com .

Please note that this policy does not limit or exclude any of your rights under applicable laws. If there is any conflict between this policy and applicable laws, the latter shall prevail.